Privacy Policy

Last updated: April 19, 2026

Bons Realty (“we,” “us,” “our”) is a licensed Illinois real estate brokerage located at 22 West Chicago Avenue, Suite 205, Naperville, Illinois 60540. This Privacy Policy explains how we collect, use, and protect the information you provide through www.bonsrealty.com and our related communication channels (forms, chat widget, phone, email, SMS).

1. Information We Collect

Contact information you submit — name, email address, phone number, property address.
Context you volunteer — timeline, motivation, whether you are behind on your mortgage, listings you are interested in, and similar real-estate details.
Messages you send through our contact forms, chat widget, phone calls, or email.
Standard web analytics data — referring URL, pages visited, device type, and approximate location.

2. How We Use Your Information

Respond to your inquiry and provide the real-estate services you have requested.
Help you buy, sell, or evaluate a property.
Send you market updates, listing alerts, or educational content you have asked to receive.
Meet our legal, regulatory, and brokerage compliance obligations.

3. SMS / Text Messaging Program

By providing your mobile phone number and opting in through our website chat widget, a form that includes an SMS-consent checkbox, or a direct request you send us (verbal, text, or email), you agree to receive text messages from Bons Realty related to your real-estate inquiry. These messages may include follow-up replies, appointment confirmations, listing updates, market information, and occasional promotional content.

Message frequency varies based on the stage of our conversation — typically 1–4 messages per week when a conversation is active, and less during long-term follow-up. Message and data rates may apply. Your mobile carrier is not responsible for delayed or undelivered messages.

Reply HELP at any time for help. Reply STOP at any time to opt out. Opting out of SMS does not opt you out of other communications (email, phone calls) unless you separately request that.

Mobile opt-in information and consent are NOT shared with, sold to, or otherwise disclosed to any third party for marketing or promotional purposes. Your phone number and consent stay with Bons Realty.

Information Collected at Opt-In: When you provide your phone number and consent to receive SMS text messages, we collect your phone number, name (if provided), the date and time of your consent, and the source of your opt-in.

No Third-Party Sharing: We do not share, sell, or rent your SMS opt-in consent or phone number to third parties for marketing purposes.

Your Rights: You may request access to, correction of, or deletion of your SMS opt-in data at any time by contacting us at [email protected] or by replying STOP to any SMS message to be immediately removed.

4. How We Share Information

We share information only as needed to serve you:

With our brokerage staff and licensed agents working on your matter.
With transaction partners (title, escrow, lender, attorney, inspector) when you engage us on a specific transaction.
With service providers that run our CRM, email, SMS, and analytics on our behalf, under confidentiality and data-use restrictions.
To comply with applicable law, respond to valid legal process, or enforce our rights.

We do not sell your personal information.

5. Cookies & Analytics

We use cookies and third-party analytics (such as Google Analytics) to understand how visitors use the site so we can improve it. You can disable cookies in your browser settings; some features of the site may stop working if you do.

6. Data Security

We use industry-standard safeguards to protect the information you submit. No system is perfectly secure, so we cannot guarantee absolute security, but we take reasonable steps to keep your information safe.

7. Your Rights

You can ask us at any time to:

See the information we have about you.
Correct inaccurate information.
Delete your information (subject to legal retention rules for real-estate records).
Opt out of marketing communications.

Email [email protected] or call 630-447-0884 to make any of those requests.

8. Children

Our site is not directed to children under 13, and we do not knowingly collect information from them.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page will reflect the most recent change. Material changes to how we handle your information will be communicated on this page.

10. Contact Us

Bons Realty
22 West Chicago Avenue, Suite 205
Naperville, Illinois 60540
Phone: 630-447-0884
Email: [email protected]